Problem with Form Calculation Wizard

  • wnna
    Asked on February 1, 2021 at 4:39 PM

    I used the Multiple Choice Properties to set up different giving levels for a membership/fundraising jotform:

    $35 WNNA Dues

    $100 Centennial Stewardship Contribution

    $250 Centennial Stewardship Contribution

    $500 Centennial Stewardship Contribution

    $1000 Centennial Stewardship Contribution

    Other Amount (user defined)

    The "Other Amount" field, when populated by a custom $ amount, does not show up in the total from the Form Calculator Wizard. I suspect I need to somehow add it to the Options or further define the Calculation Value for the "Other Amount" field maybe with some sort of conditional statement? Please advise.

    Jotform Thread 2865349 Screenshot
  • Carlos_C
    Replied on February 1, 2021 at 10:47 PM

    Hello There!

    After checking the form id https://www.jotform.com/form/210275961025148 I can confirm that has been disabled.

    Please re-enable the form, so we can check the calculation values, or provide us with the affected form ID/URL.

  • wnna
    Replied on February 2, 2021 at 12:47 PM
  • wnna
    Replied on February 2, 2021 at 12:55 PM
    https://www.jotform.com/build/210316789873163
    Use this one. Sorry about that!
    Jill
    ...
  • Carlos_C
    Replied on February 2, 2021 at 3:46 PM

    Hello There!

    I already fix the issue, I just remove the $ symbol from the Other amount field. Now is working: https://form.jotform.com/210316789873163.

    Regards.

  • wnna
    Replied on February 2, 2021 at 4:22 PM
    Thank you! I inherited this form from my predecessor and I could not
    figure out the problem!
    ...