Why are all of my forms freezing on the first card?

  • teknomath
    Asked on February 1, 2021 at 11:25 PM

    After the welcome card, the very first card with a question freezes -- its a yes/no card and the buttons can be clicked but the card will not advance to the next card no matter what I do. This happens in preview mode as well as the published form. It seems to be happening to my card-layout forms but not my classic-layout forms. And -- its happening to ALL of my card-layout forms!

    Does anyone have any ideas I can try to diagnose this? I'm kind of dead in the water until this gets fixed.

    Any help is greatly appreciated... Thanks.

  • Elton Support Team Lead
    Replied on February 2, 2021 at 2:22 AM

    We are truly sorry for the inconvenience this has caused. The problem is now fixed. Your form should work fine now.

  • Gregg Cooke
    Replied on February 2, 2021 at 5:05 AM

    Fantastic! Thank you.