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berwickmotorgroupAsked on February 2, 2021 at 12:40 AM
Hi, I have a form that is sent to a manager for approval. I would like to send the manager a reminder email after 2 days if they do not approve the form.
I have tried using Send Emails Later Function with the condition if approved is empty then send. But it sends whether the field is filled or empty.
I have also tried adding if url contains edit, and all sorts of rules but just can't get it to work. Also it is hard to test as I have to wait 24 hours to see if it works.
I need to allow 2 days for the managers to edit the form and fill in the approved field. I only want to send the reminder if after 2 days from receiving the form the approved field is still empty.
Page URL: https://form.jotform.com/210205739991863 -
roneetReplied on February 2, 2021 at 3:33 AM
1. Add 2 date fields to the form. In one date field, the user can enter the date. Hide the second date field.
2. Go to Settings > Conditions > Calculate/Update field and set the condition below to calculate the date after 2 days of submission and populate it in another date field.
In the above condition, you add any number of days according to your wish.
3. Now, go to Settings > Conditions > Change E-Mail Recipients and set the condition that if Date is filled and "Approved is empty then send the autoresponder email on this calculated date:
Let us know how it goes.
Thanks.