Send Emails Later Function

  • Profile Image
    berwickmotorgroup
    Asked on February 02, 2021 at 12:40 AM

    Hi, I have a form that is sent to a manager for approval. I would like to send the manager a reminder email after 2 days if they do not approve the form.

    I have tried using Send Emails Later Function with the condition if approved is empty then send. But it sends whether the field is filled or empty.


    I have also tried adding if url contains edit, and all sorts of rules but just can't get it to work. Also it is hard to test as I have to wait 24 hours to see if it works.

    I need to allow 2 days for the managers to edit the form and fill in the approved field. I only want to send the reminder if after 2 days from receiving the form the approved field is still empty.




  • Profile Image
    roneet
    Answered on February 02, 2021 at 03:33 AM

    1. Add 2 date fields to the form. In one date field, the user can enter the date. Hide the second date field.

    2. Go to Settings > Conditions > Calculate/Update field and set the condition below to calculate the date after 2 days of submission and populate it in another date field.

    1558682911chrome_Q8vsBUdFZ3.png

    In the above condition, you add any number of days according to your wish.

    3. Now, go to Settings > Conditions > Change E-Mail Recipients and set the condition that if Date is filled and "Approved is empty then send the autoresponder email on this calculated date:

    1612254752_60190e2013589_


    Let us know how it goes.

    Thanks.