Cards Layout: Date Picker Field: Next button is not working due to which next card is not appearing and the form is stuck.

  • Profile Image
    yxcspeedway
    Asked on February 02, 2021 at 12:53 AM

    WHY NO ONE IS RESPONDING TO ME??? I AM PAID THE WHOLE YEAR AND I DONT GET ANY SUPPORT?????


    PLEASE RESOLVE THE ISSUE., CANNOT PROCEED WHEN OUR CUSTOMER CLICK NEXT!!! OUR BUSINESS IS GREATLY AFFECTED

    SEE THIS LINK


    https://form.jotform.com/210112724589453

    Page URL:

    https://form.jotform.com/210112724589453

  • Profile Image
    Vick_W
    Answered on February 02, 2021 at 12:54 AM

    Thank you for reporting this issue. There seems to be an issue with the date picker field in the Cards Form layout. I've escalated the issue to the backend team on high priority. We will inform you here as soon as an update is available.

    Thanks

  • Profile Image
    clintjoelson
    Answered on February 02, 2021 at 12:56 AM

    Same here!! No one responds!!!

  • Profile Image
    bvrpc
    Answered on February 02, 2021 at 01:03 AM

    Yes our form is not working with the next button at all.

  • Profile Image
    radishhealth
    Answered on February 02, 2021 at 01:13 AM

    None of our Cards Form are working either. We created a basic form with just Single Choice and Multiple Choice items and both are required and still getting same error in console.

    1612246414_6018ed8e47e27_js-error.PNG

  • Profile Image
    Vick_W
    Answered on February 02, 2021 at 01:14 AM

    Hi

    I have this issue escalated to the backend team on the highest priority. Hopefully, this will get fixed very soon. Please accept our apologies for the inconvenience.

    As soon as an update is received. We will let you know here and in your ticket as well.

    Thanks

  • Profile Image
    Vick_W
    Answered on February 02, 2021 at 01:22 AM

    Hi Everyone,

    I've just received an update from the backend team. The issue has been fixed. If it still persists on your end then please clear your form cache using the guide below.

    https://www.jotform.com/help/229-how-to-clear-your-form-cache

    We will clear your form caches from here as well shortly.

    Thanks