Form is not submitting

  • sparkslvbc
    Asked on February 2, 2021 at 8:09 AM

    Some of our people are having difficulties on multiple devices with our Sparks Handbook Verse Sign Up Form. The submit button is there but it's not working. When I did it, it worked but was slow and said "please wait". Is there a way to be sure people can click "submit"?

    Page URL: https://www.jotform.com/form/200752098580053
  • Alexander_G
    Replied on February 2, 2021 at 9:33 AM

    Greetings,


    It seems my Colleagues already replied here in this thread:


    Please, check this link:

    https://www.jotform.com/answers/2736577


    If you have any other questions - feel free to contact us again.

    Thank you and have a great day! ✨

    Alex

  • sparkslvbc
    Replied on February 2, 2021 at 10:40 AM

    Well yes. They fixed it last time, but now it did it again. So I was hoping for assistance again. I re-use this form on a weekly basis.

  • Alexander_G
    Replied on February 2, 2021 at 11:55 AM

    Hello,


    I just cloned and tested your form and it seems okay on my side:


    Screenshot:1612284713 60198329f411f Screenshot 10


    Please, try to clear the browser's cache and try again.

    The Guide to Clear your Browser Cache!


    Also, I cleaned your form's cache too.

    If the issue still persists after cleaning your cache - kindly, give us permission to test your form directly.


    Thanks, ✨

    Alex