Tables: the table page of a specific form turns to white after loading

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    tpr
    Asked on February 02, 2021 at 01:54 PM

    Multiple users are seeing a white screen when trying to view the submissions for a certain form.


    This is what we are seeing. 1612292059_60199fdb1b269_

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    Ahmed_S
    Answered on February 02, 2021 at 06:35 PM

    Greetings,

    I've checked your form and was able to reproduce the issue, I'll escalate it to our backend developers to check it, you will be notified with any new updates in regards through this ticket.

    We apologize for any inconvenience, please let us know if need any further assistance.

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    tpr
    Answered on February 03, 2021 at 11:23 AM

    Ok, Please let me know once a solution is found.


    Thanks,

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    omergulen
    Answered on February 04, 2021 at 07:54 AM

    Hi @tpr,

    Sorry for the inconvenience, we had an issue related to submission formatting which was causing unexpected behaviors on the Tables.

    Currently we have resolved the issue, and made tests on the clone of your Tables.

    Could you please confirm that if the issue is resolved on your end?

    Please inform us if you need further help.