emails going to junk box in office 365 accounts

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    Victor 
    Asked on February 02, 2021 at 03:38 PM

    I have a client who uses your online forms but his emails are being filtered to the Junk mail box in our users emails.

    Please contact me soon.

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    Carlos_C
    Answered on February 02, 2021 at 08:53 PM

    Hello There!

    Just to confirm, is the affected email address noreply@jotform.com or the personal email address of your client?

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!