Can't Purge Trash

  • hmassey_sms
    Asked on February 2, 2021 at 4:24 PM

    Hello,

    I am trying to purge my trash folder but it keeps showing up blank even though I recently deleted almost 600 submissions. This isn't the first time this has happened either. What could possibly be causing this issue and what can I do to fix it?

    Jotform Thread 2868855 Screenshot
  • Girish JotForm Support
    Replied on February 2, 2021 at 9:51 PM

    Please purge the submissions from your form submission page:

    1612320659 601a0f9364e5f 0302 9 Screenshot 101612320659 601a0f934cd03 0302 8 Screenshot 21

    This will resolve your issue with upload space.

    Do try and let us know the update.