What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload Fail

    Asked by MrPixelPuppy on November 03, 2013 at 09:11 PM

    Hello, I created a form and it worked well a couple of times but i have tried to use form several times today and from diferent machines and everytime i try to upload a file i get a "Upload Failed" response as soon as i try to upload image.  Please advise what may be wrong.  Also what is the largest files size that i can allow?

     

    My form is at www.mrpixelpuppy.com

     

    My user is MrPixelPuppy

    Page URL:
    www.mrpixelpuppy.com

    Screenshot
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    JotForm Support

    Answered by ashwin_d on November 03, 2013 at 11:39 PM

    Hello MrPixelPuppy,

    I'm sorry for the trouble caused to you.

    I was able to send you few test submissions without seeing any upload error. Does this upload issue still persists?

    I also tested your form in safari and it worked as expected. Are you having this issue only on Mac system? Please test it again and get back to us if this issue still persists.

    Thank you!