Form not loading properly

  • Profile Image
    cscpasadena
    Asked on February 02, 2021 at 06:43 PM

    Hello,


    One of our forms is not loading properly. When we try to view/ fill the form, only a small icon shows that does not allow you to fill anything in. This problem is not occurring with other forms in our account.


    Thank you!

    Screenshot
  • Profile Image
    Kenneth_C
    Answered on February 02, 2021 at 11:25 PM

    Thank you for reaching support,

    Upon checking the form https://www.jotform.com/202654871778064, I was able to fill it out and submit it successfully:

    1612326137_601a24f902439_POST - COUNSELI

    Are you still experiencing the issue?

    I have also cleared your form cache.

    Awaiting your response.

    Best.