Form not loading properly

  • cscpasadena
    Asked on February 2, 2021 at 6:43 PM

    Hello,


    One of our forms is not loading properly. When we try to view/ fill the form, only a small icon shows that does not allow you to fill anything in. This problem is not occurring with other forms in our account.


    Thank you!

    Jotform Thread 2869225 Screenshot
  • Kenneth JotForm Support
    Replied on February 2, 2021 at 11:25 PM

    Thank you for reaching support,

    Upon checking the form https://www.jotform.com/202654871778064, I was able to fill it out and submit it successfully:

    1612326137 601a24f902439 POST   COUNSELI Screenshot 10

    Are you still experiencing the issue?

    I have also cleared your form cache.

    Awaiting your response.

    Best.