Your login is BROKEN

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    Tor 
    Asked on February 03, 2021 at 07:18 AM

    I must have logged in about 30 times just in the last hour. Your site keeps logging me off all the time.

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    Sigit_W
    Answered on February 03, 2021 at 08:42 AM

    Hi,

    Thank you for contacting support.

    My apologies for the inconvenience caused.

    For now I have cleared your form cache.

    Generally, the issue occurs when the IP address is changed due to disconnections or when using VPN. In other cases, the idle time would also cause the issue. However, as I check the login history, it shows that You do not have any historical data to show.

    1612359691_601aa80b6d88f_

    Could you check if there are any plugins installed on the browser or any recent changes to the system such as installing new/updating software like anti-virus, etc.? Also, we request you to try logging in using a different PC on a different network to see if the issue still persists. You may also use the mobile data to check.

    Please get back to us if you need any further assistance. We will be happy to help. 

    Regards.