- fabidiAsked on November 04, 2013 at 10:27 AM
I cannot tell if my package has been downgraded successfully. I clicked to downgrade to free plan, and I clicked the Cancel Subscription button, but it still shows the Premium as my current plan.
- JotForm SupportguilledutraAnswered on November 04, 2013 at 10:50 AM
I can confirm that your account was successfully downgraded to the free plan and this change will be reflected on your account the 13 of november.