Unsubscription not working

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    fabidi
    Asked on November 04, 2013 at 10:27 AM

    I cannot tell if my package has been downgraded successfully. I clicked to downgrade to free plan, and I clicked the Cancel Subscription button, but it still shows the Premium as my current plan.

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    guilledutra
    Answered on November 04, 2013 at 10:50 AM

    Hi

    I can confirm that your account was successfully downgraded to the free plan and this change will be reflected on your account  the 13 of november.

    Thanks