What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to download all uploaded files from a form

    Asked by frankjwu on November 04, 2013 at 11:08 AM

    I set up Dropbox integration, but this doesn't seem to sync the existing uploads to my Dropbox folder. What I want do is send all of the existing uploads to my Dropbox.

    dropbox uploads integrated
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 04, 2013 at 11:47 AM

    Hello frankjwu,

    Once you integrate your form with dropbox, JotForm doesn't support sending the past submissions to dropbox.

    That means, previously uploaded files cannot be sent to your Dropbox account. There is a workaround to send your past submission data (excluding uploaded files) to your dropbox account but it will not upload the files again to your dropbox account.

    You need to go to your submission page where manually editing and submitting your form's past submissions will send the data to dropbox.

    Here are the steps to send past submissions to your dropbox account (excluding file uploads):

    1. Click on "My Forms" from the top menu.

    2. Select the form for which you need to send the submission data to dropbox.

    3. Click on "Submissions" button to go to your form's submission page.

    4. On right top corner of your submission page, click on "Edit" icon, which will open the submission data in edit mode.

    5. Click on "Submit" button of your form which will send the submission data to your dropbox account.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by frankjwu on November 04, 2013 at 05:50 PM

    Since that doesn't solve the problem in any way, I want to ask a different question --

    Is there a way to download all uploads?

  • Profile Image

    Answered by Cesar on November 04, 2013 at 06:37 PM

    Hello, 

    You are able to download all your the submitted uploads on your form. This is done via the submissions page:

    By selecting the Form from the Form List and clicking on the Submissions button that will appear above, like so:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/19402_export2excel.jpg

     

    Then on the Submissions Page you must manually downlad the uploaded files by clicking on their download link. Then you can move on to the next submission an do the same for each uploaded file.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/20443_navsubstodl.png

    Once you have the uploaded files downloaded you could then upload them to dropbox. Unfortunately dropbox does not have the ability to receive past submissions with uploaded files included.

     

    Additional to what I have described above and what Ashwin suggested, you can also export the submission data as Excel files. This can be performed through the Submissions Page:

    On the bottom-left corner underneath the Submission Preview screen, you will find an Excel icon that will allow you to download the submission data in Excel format.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/19403_export2excel2.jpg

    Do let us know if you need additional assistance. Thank you.