What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Salesforce Integration

    Asked by Bill Thompson on November 04, 2013 at 12:07 PM

    Can your forms only integrate with Salesforce Enterprise edition?  What if we have Professional edition with API access? Please advise.

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    JotForm Support

    Answered by guilledutra on November 04, 2013 at 12:21 PM


    I'm afraid that if you have the API access enabled at your Salesforce account you will be able to integrate our forms with Salesforce.


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    Answered by jedcadorna on November 04, 2013 at 12:33 PM

    @Bill Thompson,

    In addition here are some information about which editions have API access.

    To use the API, your organization must be on one of the following 3 editions.  Note that this feature is enabled by default:

    1. Enterprise Edition

    2. Unlimited Edition

    3. Developer Edition


    The API package is not available for the following editions:

    1. Personal Edition

    2. Group Edition

    3. Professional Edition*


    I'm afraid in order to have the API enabled in your account you need to be atleast an Enterprise, Unlimited or Developer Edition.

    You can check if your API is enabled under this click path: Click on your Name | Setup | Profiles | System Administrator | Administrative Permissions | API Enabled (If has a check or not)


    Let us know if you have other questions.