Forms email won't change

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    cindykofile
    Asked on November 04, 2013 at 01:47 PM

    I went in and changed the email notification on a form, but it continues to send to my account default email. Please help. Thank you,

    Cindy KOfile

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    pinoytech
    Answered on November 04, 2013 at 01:49 PM

    Hi Cindy,

    Sorry for the inconvenience that may have caused. Can you please share to us URL of your Form for further assistance?

    Thank you!

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    pinoytech
    Answered on November 04, 2013 at 01:52 PM

    I just want to let you know also that when testing email notification, you have to submit an actual submissions with your form. Clicking "Test Email" button found on the notification wizard will ONLY send emails to the email address that is associated to your Jotform account (the Primary email address). Simply open your form on "live mode" (click on "Preview") , fill out the form and submit a test-entry in order to see if the notifications are being sent correctly. You should get the notifcation on the specified email address.

    Thank you!