Account plans: How many licenses do I need to buy?

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    Paul Compton 
    Asked on February 03, 2021 at 03:17 PM

    Can you give me some more information on user licenses? We're a small nonprofit. Let me share a scenario:

    • One user (admin) creates 10 forms.
    • Approval workflows are created for some of the forms.
    • There are a total of 5 different approvers for the various forms.

    How many licenses are needed? Is it one license for the form creator? Or 6 (form creator + approvers)?

    Thank you for your assistance!

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    Answered on February 03, 2021 at 07:42 PM

    Hi Paul,

    Thank you for contacting us.

    It sounds like you will need only 1 license for the form creator. The persons who approve the forms will not need to have an account.

    In a nutshell, we have Standard and Enterprise account plans; Standard plans include 1 user account, and the Enterprise is a multi-account plan. As a non-profit, you can apply for a 50% discount for the Standard plans, and a 30% discount for the Enterprise plan. In your case, I believe the Standard plan should be just enough.

    The standard accounts include Free, Bronze, Silver, and Gold account plans; all of these have a little bit different limits.
    With a Free account, you can create up to 5 forms, so if you will need 10 forms, you would need to upgrade to a Bronze account, which has a limit of 25 forms. Please see our Pricing page for more details:

    You can apply for the non-profit discount here:

    If you have any further questions, please let us know and we are happy to help!

    Best Regards,