Notifications is not working

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    pcerquera
    Asked on February 03, 2021 at 05:38 PM

    To whom it may concern:

    People that submit the CAP-GOWN-DIPLOMA FORM receive an email but notification email is not working.

    Could you solve this problem ASAP?

    Thanks,

    Pablo Cerquera

  • Profile Image
    Jessica_H
    Answered on February 03, 2021 at 09:59 PM

    Hi Pablo, thank you for reaching us.

    I have cloned your form: 210335898668066 and did test submissions. I was unable to recreate the issue. Could you let us know which submissions that don't trigger notification email?

    Additionally, may we submit a test submission on your form?

    We await your response.