What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is the different between submissions and SSL submissions?

    Asked by johnkerr on June 03, 2011 at 03:19 PM
  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 03, 2011 at 04:13 PM


    SSL submissions are sent over secure network connections, therefore, the chances of information leaking or getting intercepted is lower than that of a regular submission. To learn more about SSL, please click here

    Free accounts get a monthly limit of 100 regular submission, 10 secure (ssl) submissions and 10 payments, whichever comes first. That means your forms will be disabled once it reaches any of those limits, regardless of the remaining limit for the other submission types.

    For example, if you have maxed out your ssl submissions (10), your forms will still be disabled even if you haven't used up any of your monthly regular submissions. Same goes for payments and ssl.

    Hopefully this post sheds some light into the matter. Do not hesitate to contact us again if there's anything else you'd like to ask.

    Thank you for using Jotform.