What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Google Spreadsheets Integration Failed and gave me a Spreadsheet Error Link

    Asked by kevincassidy313 on November 05, 2013 at 08:55 AM

    Hi, I tried to set up Google Spreadsheets integration - it says it has integrated successfully - but it provides me with an incomplete link to the Google Spreadsheet and no spreadsheet appears in my Google Drive. 

    Page URL:

  • Profile Image

    Answered by KadeJM on November 05, 2013 at 09:55 AM

    If the Google Spreadsheet Integration is giving you trouble like this then a good starting point. It looks like the connection just timed out so it failed and gave you an error which is misfortunate but sometimes can happen.

    To try to resolve this issue first you need to remove the integration. Next clear you form cache then add the Integration with Google Spreadsheets again. This will rebuild the Integration and refresh it all so that you should end up with a new Google Spreadsheet Integration and Link that is working.