Numbers are being hidden

  • taogroup
    Asked on February 4, 2021 at 4:22 PM

    On all my forms, you guys are hiding the numbers of the entries.

    We use the forms for membership numbers and accounts and because the number is 16 digits, the form submissions are 6000########5479 instead of the full number.


    How can I fix this. I've written into this before.

    Page URL: https://form.jotform.com/92524598064162
  • Sigit JotForm Support
    Replied on February 4, 2021 at 8:40 PM

    Hi,

    Thank you for contacting support.

    We apologies for the inconvenience caused.

    I cloned the above form and added a test submission data, unfortunately I didn't able to replicate the issue.

    1612489109 601ca1950b9e3 Screenshot 10

    For now I have cleared the form cache.

    Please kindly add a test submission data to the form, and let us know how it goes.

    Regards.

  • Sigit JotForm Support
    Replied on February 4, 2021 at 8:47 PM

    Hi,

    Could you please kindly inform us, on my cloned form Tables there are no Date loaded and Fulfilled by columns while those columns exist on the original form Tables https://form.jotform.com/92524598064162?

    Thank you. Regards.