Numbers are being hidden

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    taogroup
    Asked on February 04, 2021 at 04:22 PM

    On all my forms, you guys are hiding the numbers of the entries.

    We use the forms for membership numbers and accounts and because the number is 16 digits, the form submissions are 6000########5479 instead of the full number.


    How can I fix this. I've written into this before.

  • Profile Image
    Sigit_W
    Answered on February 04, 2021 at 08:40 PM

    Hi,

    Thank you for contacting support.

    We apologies for the inconvenience caused.

    I cloned the above form and added a test submission data, unfortunately I didn't able to replicate the issue.

    1612489109_601ca1950b9e3_

    For now I have cleared the form cache.

    Please kindly add a test submission data to the form, and let us know how it goes.

    Regards.

  • Profile Image
    Sigit_W
    Answered on February 04, 2021 at 08:47 PM

    Hi,

    Could you please kindly inform us, on my cloned form Tables there are no Date loaded and Fulfilled by columns while those columns exist on the original form Tables https://form.jotform.com/92524598064162?

    Thank you. Regards.