CANT LOGIN, CANT ACCESS MY FORMS

  • Ajala Oludayo
    Asked on February 4, 2021 at 5:31 PM

    Hi,


    I have been trying to login into jotform since morning but couldn't as the website is not responsive. My client could not also use the jotform link share with them.

    Can anything be done, as I am losing lot of information, data and feedbacks.

    I need this resolve as soon as possible

    Page URL: https://www.jotform.com/
  • Girish JotForm Support
    Replied on February 4, 2021 at 9:27 PM

    Hello,

    Are you referring to the account "ENYOForms"?

    Are you facing any errors while trying to log in? Could you reset your account password and check, please?

  • Ajala Oludayo
    Replied on February 5, 2021 at 3:38 AM

    Hi,

    Yes I am referring to enyo forms

    I cant even access the login page to reset password

    I have clear browsers catche no difference, I have used another browser, no difference

    Kindly help out

  • Girish JotForm Support
    Replied on February 5, 2021 at 4:45 AM

    I have sent a password reset link to the account email address of ENYOforms.

    Please check e**oit@enyoretail.com for the reset link, create a new password and login via https://www.jotform.com

    Do try and let us know.