Temporarily Back-End Unavailable

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    GenesisCC
    Asked on February 04, 2021 at 08:48 PM

    Over the past couple of weeks, I have been receiving the error message periodically that is shown as a screenshot when trying to access JotForms. It seems to be happening more now, as I have not been able to log in consistently today. We utilize JotForms to help us handle new client paperwork for counseling so this is critical to ensure we help hurting people as soon as we can. Please let me know if this problem has been resolved and if not when it will not longer be an issue.

    Thanks,

    Steve

    Screenshot
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    octavius
    Answered on February 05, 2021 at 01:00 AM

    Hello,

    We are sorry for the inconvenience. There was an error on our end that was fixed recently. Your forms should be working as expected.

    Please contact us again if the issue persists.