What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My clients are receiving error screen upon completion! Causing major issues.

    Asked by freshcrib on November 05, 2013 at 12:08 PM

    Has anyone ever had this error screen show up before? As Murphy's Law will have it, my form was completely fine when I was testing it, and now is showing an error when my clients are trying to sign up for new accounts. It's killing me right now, and really need some help quickly please. Thanks!

    Screenshot
    thanks
  • Profile Image

    Answered by EliezerN on November 05, 2013 at 01:34 PM

    Thanks for contacting us.

    We deeply apologize for all the inconveniences and frustration this has been causing you.

    Your issue is being already treated by our Support team already in your another thread: http://www.jotform.com/answers/287615-NEED-HELP-ASAP#0

    which is your original one. So, use that thread to make your future questions and comments about this issue.

    Thanks