I can't connect any Payment Integration to my Form

  • Profile Image
    kroneldo28
    Asked on February 05, 2021 at 06:30 AM

    Hello,
    I'm trying to build a shopping form but there's no way for me to collect payments. It seems like all the integrations are disabled.

    Sincerely

  • Profile Image
    Lorenz_A
    Answered on February 05, 2021 at 06:54 AM

    Greetings,

    I assume this is the form https://form.jotform.com/210353098063047 in question, right?

    You are not yet connected with PayPal Integration. Kindly connect your PayPal business account.

    1612525802_601d30eaea4ec_The Easiest Onl

    It seems like all the integrations are disabled.

    I assume you are referring to the other payment integrations that are currently disabled as shown in the image below.


    1612525934_601d316e28106_The Easiest Onl

    That is actually normal, all other payment Integrations are expected to be disabled from that section once you already have 1 added in the form since all forms are only allowed to have 1 Payment Integration.

    Let us know if you need any further assistance.