I can't connect any Payment Integration to my Form

  • kroneldo28
    Asked on February 5, 2021 at 6:30 AM

    Hello,
    I'm trying to build a shopping form but there's no way for me to collect payments. It seems like all the integrations are disabled.

    Sincerely

  • Lorenz JotForm Support
    Replied on February 5, 2021 at 6:54 AM

    Greetings,

    I assume this is the form https://form.jotform.com/210353098063047 in question, right?

    You are not yet connected with PayPal Integration. Kindly connect your PayPal business account.

    1612525802 601d30eaea4ec The Easiest Onl Screenshot 10

    It seems like all the integrations are disabled.

    I assume you are referring to the other payment integrations that are currently disabled as shown in the image below.


    1612525934 601d316e28106 The Easiest Onl Screenshot 21

    That is actually normal, all other payment Integrations are expected to be disabled from that section once you already have 1 added in the form since all forms are only allowed to have 1 Payment Integration.

    Let us know if you need any further assistance.