Card Forms + Product List + Translation: There is no option to translate product's description

  • Profile Image
    assistenzaclienti
    Asked on February 06, 2021 at 08:17 AM
    1) It's possible to have Jotform's messages in Italian language? For example we would need to display in Italian language the message "start a new section or continue..."
  • Profile Image
    jonathan
    Answered on February 06, 2021 at 08:21 AM

    Hi,

    You can assign different languages to the form. See user guide : How to Make Your Forms Multilingual

    You can set Italian as the default language of the form.

    Let us know if you need further assistance.



  • Profile Image
    assistenzaclienti
    Answered on February 07, 2021 at 07:11 AM

    Thanks!

    But it seems some words cannot be translated, see the two attached pictures.1612699838_601fd8bee08ee_Immagine.png
    1612699870_601fd8de97aa0_Immagine1.png
  • Profile Image
    Patrick_R
    Answered on February 07, 2021 at 07:56 AM

    Hello!

    Regarding your inquiry about translating the Draft dialog; I've answered it here: https://www.jotform.com/answers/2880538

    It seems that "Product Description" section of the Product List cannot be translated as shown in the screenshot below):

    1612702393_601fe2b90fd20_Translating Pro

    Example form: https://form.jotform.com/210372934901048?language=hi

    Unfortunately, this seems to be a bug; I've escalated this to the Backend team. We'll email you once ability to translate product description has been implemented.

    However, the phrases "my Bag" and "Total cost" should be translated (as you can see in my form). Kindly re-check your phrases and also try clearing your form cache.

    In case it doesn't help; let us know.

    Thank you!