I'm trying to restore my password but I'm not receiving the mail.

  • Omar Sakr
    Asked on February 7, 2021 at 6:39 AM

    Hello,

    I'm trying to restore my password but I'm not receiving the mail. Can you please help with this problem?

    Cheers,

    Omar

  • Gaetan_B
    Replied on February 7, 2021 at 7:01 AM

    Hello,

    Thank you for reaching out.


    I can see that the email address you have used to contact us and the email address linked to the form you have shared is different.


    Can you please make sure you are checking the correct email address?


    Hope this helps.

    Do not hesitate to reach out if you need further assistance