I'm trying to restore my password but I'm not receiving the mail.

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    Omar Sakr 
    Asked on February 07, 2021 at 06:39 AM

    Hello,

    I'm trying to restore my password but I'm not receiving the mail. Can you please help with this problem?

    Cheers,

    Omar

  • Profile Image
    Gaetan_B
    Answered on February 07, 2021 at 07:01 AM

    Hello,

    Thank you for reaching out.


    I can see that the email address you have used to contact us and the email address linked to the form you have shared is different.


    Can you please make sure you are checking the correct email address?


    Hope this helps.

    Do not hesitate to reach out if you need further assistance