Trying to integrate PayPal

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    tammymcleod15
    Asked on February 07, 2021 at 04:04 PM

    Hi

    I have a form ready and the submission form works.

    BUT with the initial form (not the one I want to use) allowed the integration (or appeared to) but it does not integrate on the one I want and need it on.

    I also unfortunately wasted 2 forms of the 5 allowed trying to make it work because I thought I was doing something wrong before I looked and saw the troubles others were having.

    Can you please provide a solution ASAP

    I have attach the form I want the integration on

    Thank you

  • Profile Image
    Jessica_H
    Answered on February 07, 2021 at 09:53 PM

    Hi tammymcleod15, thank you for reaching us.

    I am unable to find a Payment Integration on your form:210375047303244. I have cloned your form and tried to integrate it with my PayPal. I was able to connect without issue.

    Kindly noted that your PayPal integration depends on your PayPal account type. If you have a Personal PayPal, we suggested integrating using our PayPal Personal Integration. If you have a Business PayPal, we suggested integrating with our PayPal Business Integration.

    In addition, if you wish to pass calculated value to Payment, you may want to take a look at the following guide: How to Pass a Calculation to a Payment Field

    I have also clear your form cache too. Could you kindly try to reconnect again?

    Let us know how it goes. If you still encounter any issues, kindly provide us with a screenshot of your issue within this ticket.