My account is locked

  • Zoii Thompson
    Asked on February 7, 2021 at 4:24 PM

    I see that my account is still locked. I have submitted verification that I am a legitimate business and authorized to recieve certain information from clients. Please let me know what other supporting documents I need to reactivate my account.

    Jotform Thread 2880975 Screenshot
  • Vanessa_T
    Replied on February 7, 2021 at 9:56 PM

    I see you have replied to our Reviewers Team. Please allow me to forward your concern to them and will get back to you as soon as I get any response.

  • Vanessa_T
    Replied on February 9, 2021 at 1:57 AM

    Thank you for patiently waiting. Please note that your account has been reactivated by our Reviewers team.

    If you need any other assistance, don't hesitate to contact us again.