What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I delete a payment tool?

    Asked by bankruptcynews on June 04, 2011 at 02:35 AM

    I'm trying to create a payment tool. But when I select that option, it tells me I have one already and I need to delete it first. But I don't know how to delete it. 


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    JotForm Support

    Answered by NeilVicente on June 04, 2011 at 02:40 AM


    To delete a payment tool:

    1.  Click on the payment field first
    2.  Click the red X button in the top right side of the field


    That should delete the payment tool so you should be able to add a new one. Let me know if you're having difficulties doing so. Thank you.


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    Answered by kathy on July 04, 2011 at 09:08 PM

    IS there a way to change the payment tool without deleting all of your products?

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    Answered by kathy on July 04, 2011 at 09:11 PM

    never mind, i found it. (very clever, btw).