How to allow clients to exit the form without submitting it

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    Elfert_Jerry
    Asked on February 08, 2021 at 12:34 AM

    When I have a client that does not qualify to use the form, how do I create a way for the client to exit the form and close the website? I would prefer to not have to tell client to close their browser window.

  • Profile Image
    Sam_G
    Answered on February 08, 2021 at 04:02 AM

    Hi Elfert_Jerry,

    You can use the Show/Hide Field condition so that the submit button will be hidden depending on the option selected. 

    Here's a guide on how I created it:

    1. Click the Conditions button in the Form Builder.

    2. Select the Show / Hide Field condition.

    3. Create a condition wherein if "Choose One" field is equal to "Submit Form" then the "Submit" button will show.

    Hope that helps. If you need anything else, please let us know. We'll be happy to assist you.

    Here's my demo: https://form.jotform.com/210382425865053

    You can clone it by following this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    I hope this helps.

    Let us know if you need further assistance.

  • Profile Image
    Elfert_Jerry
    Answered on February 08, 2021 at 04:33 PM
    I understand the concept of showing or hiding a field. I know that I can
    hide the submit button.
    My question is how does a person get out of the form without pressing the
    submit button. Do they just close the browser window to get out of the form?
    I am asking if there is a exit form button or widget?
    Thanks for your help.
    ...
  • Profile Image
    EltonCris
    Answered on February 08, 2021 at 09:23 PM

    Unfortunately, you can't add an exit button on the form. Just like any website, you can exit the form by clicking the X (close button) in the browser window.

    Let us know if you have more questions.