Post code not accepted

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    admincppd
    Asked on February 08, 2021 at 07:11 AM

    Hello, someone is trying to complete one of our application forms but their postcode is not being accepted. They have tried putting a space, not putting a space etc but nothing is working. The post code is N4 1RJ. Please advise.

  • Profile Image
    Richie_P
    Answered on February 08, 2021 at 08:01 AM

    May we know the form in question?

    Is your form embedded to a web page?

    I have tested the latest form you have edited and it seems the zip code is accepted.

    May we know if there is an error message showing in the form when user tries to submit with the post code?

    Looking forward for your response.

  • Profile Image
    admincppd
    Answered on February 12, 2021 at 09:55 AM
    Hi there,
    I have another query regarding our forms.
    Applicants are asked to upload a form within the form, but when we click to open, this is the page we’re seeing:
    [cid:image002.jpg@01D7014E.364C0EB0]
    This has been happening for some time now. Our login is admincppd.
    Kind regards,
    Layla

    She/her
    CPPD Counselling School
    A: 1-2 Palace Gates The Campsbourne London N8 7PN
    P: 020 8341 4843
    E: mail@cppd.co.uk (Head Office/Course Enquiries)
    E: admin@cppd.co.uk (General Enquiries)
    E: finance@cppd.co.uk (Finance)
    T: twitter.com/CPPD_Training @CPPD_Training
    W: cppd.co.uk
    Our courses: cppd.co.uk/our-courses
    Application form: cppd.co.uk/application
    Short Course Application form: cppd.co.uk/shortcourse/
    How to find us: cppd.co.uk/contact
    ...
  • Profile Image
    Richie_P
    Answered on February 12, 2021 at 11:01 AM

    I have moved your new question to a new support ticket to assists you better.

    Kindly follow this link https://www.jotform.com/answers/2894688-

    Thank you.