What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can the person filling out the submission receive an email confirmation?

    Asked by VRael on November 06, 2013 at 01:18 PM

    My submissions contain unique ID numbers, I want them to be able to receive an automatic email confirming their submission.

    email Submissions unique id unique
  • Profile Image

    Answered by EliezerN on November 06, 2013 at 03:02 PM

    Thanks for contacting us.

    To let your form users receive a copy of the form they submitted, or a customized email, you can create an Autoresponder email to accomplish what you need. Please follow the next steps: 

    1. Click on "Setup & Embed" tab on the form builder toolbar.
    2. Click on "Email Alerts"
    3. Click on "Add New Email"


    4. Select "Autoresponder Email" and click "Next"
    5. Then you need to setup the email settings: 
    6. Then in the Compose Email wizard you can edit the content in the user will receive. Click "Next" and then "Finish" buttons to save the autoresponder email. Please be sure to save your form changes.

    You can also find these instructions in the next guide: Creating a form autoresponder
    Please let us know if you need further assistance with this or kindly open a new thread to make unrelated questions.
    Thanks