We received a payment notification from PayPal but we cannot locate it in the form

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    Asked on February 08, 2021 at 09:25 AM

    Morning. my partner got a notification from paypal that there was a new entry on Feb 5 but never received any notification from jot form and no tournament entry to print. The only information he has is he received from paypal that "Katherine Allen" paid $955.06. I have attached a screenshot. That entry form contains info that we need to place that person in the right categories so I need the form. Thanks, Mary

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    Answered on February 08, 2021 at 10:02 AM

    It's for the following Submission ID 4884671907763096553. The name submitted in the form fields is different from the PayPal account that's used to pay the entry.