Back End Busy?

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    TMSPSYCHSUPPORT
    Asked on February 08, 2021 at 10:45 AM

    I see again all my forms are down. I'm in business to collect leads and information for my clients and my business and now your down again.

    Will you resolve this once and for all or will we continue to see this happen?


    greg@tmspsychsupport.com.

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    Kiran
    Answered on February 08, 2021 at 11:56 AM

    We are sorry for the inconvenience this may have caused. We had an unexpected and extraordinary load that caused the issue. Our backend team has already fixed the issue and the forms should be working fine. Please check again and let us know if you still notice any further issue. We will be happy to take a look again.

    Thank you!

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    TMSPSYCHSUPPORT
    Answered on February 08, 2021 at 12:00 PM
    This happened last week too….
    Too much downtime.
    ...
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    TMSPSYCHSUPPORT
    Answered on February 08, 2021 at 12:55 PM
    Your down again… it is now 12:45 EST.
    How long have you been down? I’m investing ad dollars that are heading to nothing!!!!
    ...
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    Laura_L
    Answered on February 08, 2021 at 04:21 PM

    Hi,

    We sincerely apologize for the inconvenience.
    May I confirm if you are still experiencing the issue?
    Please let us know, and we will update our developers.

    Thank you for your patience.

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    taskforcelab
    Answered on February 08, 2021 at 04:30 PM

    Hi TMSPSYCHSUPPORT,

    We too are experiencing significant downtimes both last week and already again this week (today). JF is proving to be too unreliable as a partner in fighting COVID.
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    Laura_L
    Answered on February 08, 2021 at 05:14 PM

    Hi taskforcelab,

    Thank you for your comment.
    I have replied to it in a separate thread;
    https://www.jotform.com/answers/2883574

    If there is anything we can do to assist you, please let us know and we are happy to help.

    Best Regards,