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TMSPSYCHSUPPORTAsked on February 8, 2021 at 10:45 AM
I see again all my forms are down. I'm in business to collect leads and information for my clients and my business and now your down again.
Will you resolve this once and for all or will we continue to see this happen?
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Kiran Support Team LeadReplied on February 8, 2021 at 11:56 AM
We are sorry for the inconvenience this may have caused. We had an unexpected and extraordinary load that caused the issue. Our backend team has already fixed the issue and the forms should be working fine. Please check again and let us know if you still notice any further issue. We will be happy to take a look again.
Thank you!
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TMSPSYCHSUPPORTReplied on February 8, 2021 at 12:00 PMThis happened last week too….
Too much downtime.
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TMSPSYCHSUPPORTReplied on February 8, 2021 at 12:55 PMYour down again… it is now 12:45 EST.
How long have you been down? I’m investing ad dollars that are heading to nothing!!!!
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Laura JotForm SupportReplied on February 8, 2021 at 4:21 PM
Hi,
We sincerely apologize for the inconvenience.
May I confirm if you are still experiencing the issue?
Please let us know, and we will update our developers.Thank you for your patience.
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Laura JotForm SupportReplied on February 8, 2021 at 5:14 PM
Hi taskforcelab,
Thank you for your comment.
I have replied to it in a separate thread;
https://www.jotform.com/answers/2883574
If there is anything we can do to assist you, please let us know and we are happy to help.
Best Regards,