Quota Issue - Storage space

  • NorthpointDenver
    Asked on February 8, 2021 at 1:50 PM

    Hi,

    No one is able to use my form because we've reached our quota somehow? Which I'm not seeing any usage reflecting I'm remotely near any threshold...I have downloaded and deleted almost all submissions, how do I clear things out so we can use the form again?

    Jotform Thread 2883053 Screenshot
  • VincentJay
    Replied on February 8, 2021 at 6:04 PM

    Hello,

    Sorry for the inconvenience.

    I cleared your form cache to fix the issue. Please check it again and let us know if you need further help. Thank you!