Exceeded Upload Space

  • Profile Image
    rockinthatwax
    Asked on February 08, 2021 at 02:10 PM

    I am on the free account. It said I had exceeded my upload space, so I deleted all the submissions there is nothing there anymore and it is still telling me I have exceeded my quota. Why is it doing this?

  • Profile Image
    Jovanne_A
    Answered on February 08, 2021 at 05:50 PM

    Hi, thank you for contacting Jotform support.

    Kindly permanently delete the submissions on the trashed entries to free up your upload space.

    1612824485_6021bfa55bd25_

    Click the Delete Forever button, and confirm the deletion in the popup window.

    2020-10-11-018.png


    I hope this helps. Let us know if you have further questions.