Exceeded Upload Space

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    Asked on February 08, 2021 at 02:10 PM

    I am on the free account. It said I had exceeded my upload space, so I deleted all the submissions there is nothing there anymore and it is still telling me I have exceeded my quota. Why is it doing this?

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    Answered on February 08, 2021 at 05:50 PM

    Hi, thank you for contacting Jotform support.

    Kindly permanently delete the submissions on the trashed entries to free up your upload space.


    Click the Delete Forever button, and confirm the deletion in the popup window.


    I hope this helps. Let us know if you have further questions.