Exceeded Upload Space

  • rockinthatwax
    Asked on February 8, 2021 at 2:10 PM

    I am on the free account. It said I had exceeded my upload space, so I deleted all the submissions there is nothing there anymore and it is still telling me I have exceeded my quota. Why is it doing this?

  • Jovanne JotForm Support
    Replied on February 8, 2021 at 5:50 PM

    Hi, thank you for contacting JotForm support.

    Kindly permanently delete the submissions on the trashed entries to free up your upload space.

    1612824485 6021bfa55bd25  Screenshot 10

    Click the Delete Forever button, and confirm the deletion in the popup window.

    2020 10 11 018 Screenshot 21


    I hope this helps. Let us know if you have further questions.