Account: Over storage limit

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    saibersaiber
    Asked on February 08, 2021 at 05:41 PM

    Hello,


    We are over our storage limit for a free account, so we deleted our submissions. However, it is still showing as over. How do we delete our current storage?


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    Jessica_H
    Answered on February 08, 2021 at 10:12 PM

    Hi saibersaiber, thank you for reaching us.

    I have recalculated your account limit. It shouldn't appear as over the storage limit now.

    Kindly reconfirm it on your end and let us know if you still encounter the storage limit.