What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there any option to translate form data to English if it was sent in a language other than English?

    Asked by medwards on November 07, 2013 at 09:18 AM

    How does the email submission come in? If in the language submitted, can we translate back to english?



    This is a re-post of a comment on Create Multilingual Forms for a Global Audience

    email
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    Answered by EliezerN on November 07, 2013 at 10:42 AM

    Thanks for contacting us.

    If someone chooses a language other than English, you will receive the notification email in English if that is the language the form was originally created.

    Filling out the form in Spanish language (Second Language):

    Email result in English (Original Language): 

    I hope this helps. Please let us know if you need further assistance with this or kindly open a new thread to make unrelated questions.

    Thanks

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    Answered by medwards on November 07, 2013 at 10:59 AM

    But the message that the user typed in the "Message" field comes in as Spanish.  We like the ability to do this, but we would need to have someone here who could translate the "message" field back to English.

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    Answered by EliezerN on November 07, 2013 at 01:19 PM

    Thanks for contacting.

    You are right the, the informtion sent by the form user will be received in the language that it was original submitted. So, it would need to be translated using an external tool. 

    However, I think it would be nice if our Languages feature has this capability, so, I have submitted your request to our dev team so that they can consider the implementation of this feature. We cannot promise you anything about this implementation as our team will consider if this is something feasible or not.

    In any case, you will get the notification via this thread if this is possible or not. Kindly open a new thread if you need help with something else.

    Thanks for using Jotform

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    Answered by omliving on July 20, 2014 at 11:52 AM

    This would be a wonderful service if you could offer it!

     

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    Answered by quadraturen on January 08, 2015 at 02:52 PM

    Hello. We are a norwegiam condominium in Oslo with many residents from both Norway and abroad. We made several forms in english and translated them to norwegian, but we get all the forms back in english. This means that after we get the forms back, we are unable to identify the users who adress us in norwegian, and those who only speak english.

    Ideally, it would be great if in the future, the form that we receive is in the same language used by the person who sends it.

    Otherwise, we love Jotform!!!

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    Answered by raul on January 08, 2015 at 04:04 PM

    @quadraturen

    First of all, thank you for your kind words.
    We're glad to see that you love JotForm.

    I've moved your request to a separate thread to be able to count it as a vote for this implementation. You can find it here: http://www.jotform.com/answers/492607

    Thanks.

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    Answered by hrcfertility on May 12, 2016 at 01:47 PM

    Hi...We are in the same situation in where we have a form that is in Chinese but the person who receives the submitted forms only speaks English.  I see above that you were possibly going to create a translation component that would translate the message submitted in Chinese into English so it could be read.  Please let me know if there has been any progress on this feature and if so, how do I do it?

    Thank you!

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    JotForm Support

    Answered by Welvin on May 12, 2016 at 02:31 PM

    @hrcfertility: I've moved your inquiry into a new thread. Please find it here (https://www.jotform.com/answers/837919).