Can you move a created Template from 1 account to another

  • ttpadmin
    Asked on February 9, 2021 at 9:51 AM

    Hi


    I have 2 Jot Form accounts - 1 for Girls Brigade and 1 for work. I have created 2 templates in my Girls Brigade one that needs to be in my work one. Can you move these over or do I need to create again?


    Thanks


    Leanne

  • Patrick_R
    Replied on February 9, 2021 at 10:48 AM

    Hello Leanne! I believe that you're referring to forms. Yes, we can move your forms from one account to another. Please pass us the Form IDs/URLs that you want to transfer. Also let us know the username to which ownership of these forms is to be transferred.

    Thank you!

  • leanne kelly
    Replied on February 9, 2021 at 11:31 AM
  • VincentJay
    Replied on February 9, 2021 at 1:29 PM

    Hi,

    The move request should be coming from the form owner's account. Please open the account where the form is located. After that, provide the account username and we will check it further.

    Also, the account (ttpadmin) is deleted. Do you want to let us activate it?