How do we contact JotForm regarding a problem

Is there an email or phone number to contact you guys when we have issues getting on the site? This happens more times than not and we need an alternative to this type of communication.

Greetings.

We apologize for the inconvenience.

Unfortunately, we do not offer phone support. You will get the fastest response if you open a new ticket from the contact us page.

Let us know if you have any additional questions.