Is system down?

  • Profile Image
    eastlandlifestyle
    Asked on February 09, 2021 at 11:43 AM

    Getting Temporary back end unavailable error, is system down?

  • Profile Image
    Jeanette
    Answered on February 09, 2021 at 01:32 PM

    Our backend team notified us that they have fixed the problem. Please make a test on your end and update this ticket if the issue persists, otherwise you are all set.

    Kind regards.

  • Profile Image
    eastlandlifestyle
    Answered on February 09, 2021 at 03:30 PM

    It was up for a brief moment, but we are once again getting the same error message. It says: temporarily back end unavailable. Thank you

  • Profile Image
    Jeanette
    Answered on February 09, 2021 at 03:49 PM

    I understand, I am forwarding the case to our backend team for further revision.

    Kind regards,

  • Profile Image
    Chelsie Hearth 
    Answered on February 09, 2021 at 03:55 PM

    I am having the same error. It gives me unable to load form, form disabled but if I check my forms it says it’s enabled and active
  • Profile Image
    Jovanne_A
    Answered on February 09, 2021 at 06:59 PM

    Hi Chelsie,

    I have moved your concern to a new ticket so we can address it separately. We will be responding to it on this ticket https://www.jotform.com/answers/2887054 shortly.

    Thank you.