E-mail did not come through

  • osgood
    Asked on February 9, 2021 at 1:32 PM

    Hi there,


    I have just amended one of our forms https://form.jotform.com/210394241957357 I have added a tenants emails box , which i used my email to test as it hasnt come through to my inbox. Agents email 1 & 2 work fine.... is there something I have forgotten to do ?


    Thank you


    Gary

  • Cecile JotForm Support
    Replied on February 9, 2021 at 4:24 PM

    Hello Gary,

    I cloned your form to test and the emails are all sent accordingly. Kindly make sure to enter the right email address. I have cleared your form cache as well. Could you please check whether the issue persists?

    We look forward to your reply.

    Thank you.