How to restore deleted submissions?

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    thisoldhorse
    Asked on February 09, 2021 at 06:22 PM

    Are they any ways to access backup copies of forms. We had a breach and a bunch of records were apparently deleted. Any way to recover old submissions?

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    Jed_C
    Answered on February 09, 2021 at 09:29 PM

    It can only be restored if it hasn't been purged from trashed entries.

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    If it's purged or is no longer in the "Trashed Entries" then you can no longer restore it. You can try retrieving those via email notification. This will work if you have enabled email notification in your form settings, if not, then there's no way to retrieve your data.