Browser cannot access camara

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    NEFAMILY
    Asked on February 09, 2021 at 10:18 PM

    Hello When I am clicking take photo option while testing my form its giving me this error, how do I resolve this ?

    1612927059_60235053568ef_

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    Yau_C
    Answered on February 10, 2021 at 12:18 AM

    Greetings,

    Thank you for reaching out.

    Please follow this tutorial on how to allow your browser to access your camera.

    Let us know if you need further assistance.

    Best,

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    NEFAMILY
    Answered on February 10, 2021 at 12:49 PM

    Thank you but what is another way to get this to work without having to have each person that completes the for to watch a tutorial or adjust thier settings? It will be primarily used on mibole devises

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    Sonnyfer
    Answered on February 10, 2021 at 04:25 PM

    Unfortunately, they have to manually allow access camera if it's not enabled by default. Maybe ask them to try using a different browser, I believe the allow permission to access the camera should prompt right away as soon as your form requires it.