-
NEFAMILYAsked on February 9, 2021 at 10:18 PM
Hello When I am clicking take photo option while testing my form its giving me this error, how do I resolve this ?
-
Yau_CReplied on February 10, 2021 at 12:18 AM
Greetings,
Thank you for reaching out.
Please follow this tutorial on how to allow your browser to access your camera.
Let us know if you need further assistance.
Best,
-
NEFAMILYReplied on February 10, 2021 at 12:49 PM
Thank you but what is another way to get this to work without having to have each person that completes the for to watch a tutorial or adjust thier settings? It will be primarily used on mibole devises
-
Sonnyfer JotForm SupportReplied on February 10, 2021 at 4:25 PM
Unfortunately, they have to manually allow access camera if it's not enabled by default. Maybe ask them to try using a different browser, I believe the allow permission to access the camera should prompt right away as soon as your form requires it.