Guests Cannot upload photos

My guests cannot upload their photos to my Jott form. I reached out to support about this about a week ago and they’re still having issues

Greetings,

My apologies for the inconvenience caused.

I checked the thread logs, my colleagues have responded to your last week query on this link https://www.jotform.com/answers/2872528-i-paid-my-year-subscription-where-is-my-jotform-my-link-is-not-working

Regarding "My guests cannot upload their photos to my Jott form."

I opened the above link, and I can replicate the issue, upload button is not working.

I have cleared your form cache, now the file upload works on my end.

Please give it a try. Let us know if you need further assistance.

Regards.

Thank you! One just came through

Hi,

Thank you for the updated information.

I am glad to know that the file upload works on your form.

Regards.