Coupon code for Product + Shipping Authorize.net

I'm confused and can't tell if this is possible.

there is an Authorize.net payment module here

https://form.jotform.com/210405274495151

I cannot make the coupon code ("ROCKY100" without the quotes) work on both the product and the shipping.

how do you make a product that has shipping coupon-code to free?

or, how do you make a coupon code impact both Product AND Shipping?

or, can you have two coupon codes for one Form?

Greetings,

how do you make a coupon code impact both Product AND Shipping?

Unfortunately, the entered coupon code will only take effect to where the discount should be applied, which was set in the coupon code setting. It's not possible to set a discount on both Product and Shipping in one coupon code.

Can you have two coupon codes for one Form?

You can actually create multiple coupon codes, however, you can only apply 1 coupon code in the form.

I hope this answers your query. Let us know if you need any clarification.