What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform.com is no longer available, but I can log into Jotform.net.

    Asked by BobBuchanan on November 08, 2013 at 08:59 AM

    Last year I created a form from the Jotform.com domain.  A few days ago I was able to revisit this form on Jotform.com.  This morning I am unable to connect to Jotform.com, but I can connect to Jotform.net.  

    I Googled Jotform and I came across an article indicating that Jotform.com had some issue with the U.S. Government.

    JotForm domain government
  • Profile Image
    JotForm Support

    Answered by Welvin on November 08, 2013 at 09:31 AM

    Thanks for contacting us.

    Actually, jotform.com and jotform.net are not our preferred domain for your location. We recommend jotform.us since you are located in the US. You can also use jotformpro.com since you are a paid user. Free Plan are not able to use jotformpro.com domain. We do have domains for various regions, and we would prefer users/customers to access our domain whichever the nearest to their location.

    As for the problem with US Government, that is way back some years ago. We've taken a few and strict steps that would prevent that from happening again. Our servers are working fine after that incident, we do not have a major problems with our servers. Our domains are all up and running well.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on November 08, 2013 at 09:36 AM

    Here's the list:

    United States - jotform.us

    Canada - jotform.ca

    EU (European Union) - jotformeu.com

    Asia - jotform.me

    Africa - myjotform.com

    S. America - jotformz.com

    Other - jotform.co

    Premium/Pro - jotformpro.com

    Thanks