- BobBuchananAsked on November 08, 2013 at 08:59 AM
Last year I created a form from the Jotform.com domain. A few days ago I was able to revisit this form on Jotform.com. This morning I am unable to connect to Jotform.com, but I can connect to Jotform.net.
I Googled Jotform and I came across an article indicating that Jotform.com had some issue with the U.S. Government.
- JotForm SupportWelvinAnswered on November 08, 2013 at 09:31 AM
Thanks for contacting us.
Actually, jotform.com and jotform.net are not our preferred domain for your location. We recommend jotform.us since you are located in the US. You can also use jotformpro.com since you are a paid user. Free Plan are not able to use jotformpro.com domain. We do have domains for various regions, and we would prefer users/customers to access our domain whichever the nearest to their location.
As for the problem with US Government, that is way back some years ago. We've taken a few and strict steps that would prevent that from happening again. Our servers are working fine after that incident, we do not have a major problems with our servers. Our domains are all up and running well.
- JotForm SupportWelvinAnswered on November 08, 2013 at 09:36 AM
Here's the list:
United States - jotform.us
Canada - jotform.ca
EU (European Union) - jotformeu.com
Asia - jotform.me
Africa - myjotform.com
S. America - jotformz.com
Other - jotform.co
Premium/Pro - jotformpro.com