I was logged out and now have to create a new account ?

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    Demitri 
    Asked on February 11, 2021 at 12:33 AM

    Hello I’m upset I have an iPhone and I was logged out of my account I signed up with my gmail and when I logged back in with the same gmail account everything was gone as if it made me create a new account I have links to my old forms and they’re all working but I have no clue what happened with the severs I’ll provide one of the links from my account

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    jherwin
    Answered on February 11, 2021 at 03:12 AM

    Hello Demitri, that form is in the dj***ee093@gmail.com account. Perhaps, you are signing in to different Gmail account? Can you please try again and send us a screenshot of the account without the forms?

    Please include the account username in the screenshot.

    Thank you!

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    djdeesymb
    Answered on February 11, 2021 at 04:09 AM

    I totally forgotten about that email I'm logged back into my account thank you so much I truly appreciate the help great customer service!