- buraksusannAsked on November 08, 2013 at 01:47 PM
I am experiencing a problem in my form when the error screen appears. I loose hint example in text areas and also the fields are changing their place. I uploaded a screenshot from both state. How can I fix this?
Thanks in advance,
- EliezerNAnswered on November 08, 2013 at 03:26 PM
Thanks for contacting us Burak.
Fixing your form can be accomplish by applying some CSS code. I can see that you already have injected CSS to your form, so, fixing your form could take some time as I need to check your current code and it may require to edit it. So, I will work on your form and will get back to you asap once I get fixed.
Kindly open a new thread to make unrelated questions.
- buraksusannAnswered on November 11, 2013 at 02:11 AM
Any solution yet?
- JotForm SupportEltonCrisAnswered on November 11, 2013 at 02:38 AM
I have fixed the movement problem of your fields by moving the shrunken fields down to a new line.
The remaining slight movement now is due to your red field border on error mode. Just adjust its thickness to prevent that. It's on this line:
border: 5px solid red !important;
Regarding on the textarea hint issue, I will forward this to our developers for further investigation. We will update you here once this is fixed. Thanks!
- buraksusannAnswered on November 11, 2013 at 01:34 PM
Thanks, this suggestions works for displacement. Slight movements are not major issue. I would be glad if textarea hint issue has a solution as well. Thanks again.
- EliezerNAnswered on November 11, 2013 at 02:33 PM
The issue regarding to textarea hint has been already forwarded to our nex level support. so, once they have resolved this issue, you will get the update via this thread asap.
Thanks for using Jotform.
- JotForm SupportsteveAnswered on September 16, 2014 at 08:55 PM
I just rested this and it appears to be fixed. I used test form:
When I press submit the hint text disappears but the submit is returned with an error, as expected:
Please let us know if you have any questions, or still experience the issue.