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    What email field name to put on the E-mail on "Send email after submission" condition. Is this correct?

    Asked by Jeree on November 08, 2013 at 02:15 PM

    I want to build up an autoresponder but with 2 conditions. 

    So if condition 1 is true and condition 2 is, then send E-Mail 1 to the email adress of the submisser. 

    But it doesnt work. What do i have to write in the textbox where to send the email? "{email14}" like the html code?

    HELP fast please, the form is already online and i have to answer every email on my own. 

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    JotForm Support

    Answered by ardy0689 on November 08, 2013 at 03:38 PM

    Thank you for posting your problem on the forum.

    I have looked into your form but did not see this condition.

    Anyhow, what you have set on that image is correct and it should work as your Vielen Dank is the correct Autoresponder.


    The {email14} refers to your Email Field name. You can see this by selecting your Email Field and click the "Cog/Gear wheel" icon > Show Properties


    I have cloned your form and could not replicate this issue as what you can see from the image below. I have set a condition which is similar to yours.

    It could be that this is related to the condition glitch recently on our system. I have cleared your form's caches from our system. Please also clear your browser's caches and logging into your account before creating this condition.

    Please let us know if this issue persists.

    Thank you

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    Answered by Jeree on November 09, 2013 at 07:23 PM

    I first had different email-responses for 4 cases. But it didn't work, so i had to simplify everything and deleted the conditions and everything leads now to just 1 Autoresponse. 

    The Plan was to send an email for every submisser in condition of the options he selected. 

    Is this possible? In the User-guide was just the case for sending an email to 1 certain email adress as response and not to the individual email depending on the submisser.


    Thanks for your Help

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    JotForm Support

    Answered by jonathan on November 09, 2013 at 08:10 PM


    Hi, are you looking to something similar described on this guide How-to-send-to-a-specific-email-address-based-on-a-selection

    Inform us if you need further help accomplishing this.